Contacted Tenex live chat just to ask a few pre-registration questions — agent replied in 8 seconds, answered everything clearly and even explained the welcome bonus terms. Zero pressure to deposit, super polite and professional. In 2025 this level of instant, helpful support without forcing you to fund an account first is rare. Already signed up because of that experience alone!

I was getting the run around and then total shut out by a casino that didn't want to pay me what I won. I tried for almost 2 months on my own. I contacted Casino Guru on March 7, 2025, sent them all the proofs and information they asked for and in a little over a week of them stepping in my winnings were in my bank account. (3/15/25)My advice is to keep good records and definitely don't hesitate to ask them for help.This is a free service too.