I’ve always had an overall great experience with Bitplay their service for me and I’m only speaking for myself, has always been great their fast to respond they take care of anything that I have ever asked for I give them 5 stars for the fast and reliability they have shown me since day 1

I always play the same three slots. Now when I log in, they're right there at the top in a "your favorites" section. I don't even know how they did that, but it saves me searching every time. Nice touch.

I played with the welcome deposit bonus and started wagering through it. During this process, the restricted games list was updated twice, and the two games I had been using became restricted after I had already begun playing them. These titles were not listed as restricted when I started wagering. I acknowledge that in the terms they are able to ammend the terms whenever and without notice. I’ve never seen a casino do it this proactivelt however.When I was near completing the wagering requirement, my withdrawal option was made unavailable, even though my account verification had already been completed. My wagering progress bar also dissapeared. At the time of writing, I still cannot withdraw.Support responses have been slow for me, both on live chat and via email, with replies taking longer than expected or being ignored completely.I’ve wagered bonuses with other offshore casinos in the past without issue. This has been my experience here, and I hope it is helpful for anyone researching the site.