They told me my redemption would be 14 business days, I put my redemption in on July 15th and it’s now been 25 business days and I still haven’t received it! I don’t recommend buying in on here since you don’t know when you’ll ever get your money! I have reached out to support 5+ times and they just keep saying I’ll get my money but don’t know when . Also they keep telling me in 24-48 hours an account manager will reach out to me via email, which since August 4th has never happened Will update if and when I receive my redemptionUpdate after about 45 total days of waiting I have received my redemption! I will be continuing to use this platform going forward!

It was a good platform just not enough RTP

Punt casino is good if you don’t hit a big win if you hit anything over 10k they want pay I hit a epic win over 15K and I’ve been under compliance review for a month and been completely ignored same thing every time they say you’ll be notified when our admin. Team finishes I hit big on 7-18-25 and they locked my account down and won’t let me redeem. Update I did receive my redemption a month and a half ago after my win very vigorous verification process even though I was already verified had to send proof of income bank statements videos of me pulling up bank statements in my device me holding pictures of my cards but I did receive my redemption I would suggest if you play don’t use more than one way to purchase it’s a long process if you win big I’m moving my rating back to 3 stars simply because the process takes so long but they do pay out instantly