Kind and nice casino. Good selection of games. Helpful support. Nice website. I like this casino.

Ace casino is definitely a legit platform to enjoy some great casino games and give you that great casino experience. Also, they let you win on their platform for sure!!💯💯💪🏿💪🏿

Awesome havnt won yet though lol and havnt even won any facebook comps but still all fun

I honestly can’t believe how difficult this casino has made it for me to self-exclude. In my experience, their “responsible gaming” policies feel completely meaningless because no one actually follows them.I first reached out through live chat, where I was told they “can’t close accounts” and that I needed to call support instead. So I called, only to be told that I needed to use live chat. When I went back to chat, they repeated again that they cannot help with self-exclusion. It felt like being stuck in an endless loop where no one takes responsibility.I’ve now sent three emails requesting self-exclusion, and I haven’t received a single reply. Not even an acknowledgement.For a company that advertises responsible gaming, my experience has been the complete opposite. I’ve tried repeatedly to follow their process and protect myself, but it feels like they’re making it as hard as possible.I’m extremely disappointed and genuinely concerned that a casino in 2025 can still handle self-exclusion this poorly. I will not be using this site again, and I strongly urge others to be cautious.EDIT: They wrote all this back, but know that I have yet to receive any email back from them after a week and my account is still fully active :)

Casino Guru helped me with a withdraw. The casino I used hold my winnings for 35 days for some reason. I was lucky when I found Casino Guru online, they listen to me and understood my problem and made it to a case. Without theirs help I guess I wouldn't be paid out. I'm very thankful for what they did for me to solve the issue. I didn't pay any fee for their service and only received a mail telling me they were happy to help me out.