A few losses every now and then but mostly positive run. I can manage my risk pretty well so it's not an issue. They are great!

I honestly can’t believe how difficult this casino has made it for me to self-exclude. In my experience, their “responsible gaming” policies feel completely meaningless because no one actually follows them.I first reached out through live chat, where I was told they “can’t close accounts” and that I needed to call support instead. So I called, only to be told that I needed to use live chat. When I went back to chat, they repeated again that they cannot help with self-exclusion. It felt like being stuck in an endless loop where no one takes responsibility.I’ve now sent three emails requesting self-exclusion, and I haven’t received a single reply. Not even an acknowledgement.For a company that advertises responsible gaming, my experience has been the complete opposite. I’ve tried repeatedly to follow their process and protect myself, but it feels like they’re making it as hard as possible.I’m extremely disappointed and genuinely concerned that a casino in 2025 can still handle self-exclusion this poorly. I will not be using this site again, and I strongly urge others to be cautious.EDIT: They wrote all this back, but know that I have yet to receive any email back from them after a week and my account is still fully active :)

UPDATE: RECEIVED MONEY TODAY 9-15I will deposit and play knowing that redemptions take longer here, but they do pay!UPDATE: It’s now September 14 and I’m still waiting on a July 25 redemption. I hope they fix the redemption problem because it’s one of the best to play at. I won’t deposit til I get paid but all these promos going on is killing me to not deposit and play. I hope it’s soon! Also, I thought they banned me but they didn’t. It was a server error. UPDATE: like everyone else I’m still waiting on a July 25 redemption. The money factory has a great game selection and frequent winnings. I am waiting on a redemption but for now I will give a 3 star rating because they have a great selection of games and easy to navigate platform. I will change to a 5 star if they pay my redemption because the casino itself is fun to play at but this is WAY TO LONG to wait for a redemption. Do better money.