I was getting the run around and then total shut out by a casino that didn't want to pay me what I won. I tried for almost 2 months on my own. I contacted Casino Guru on March 7, 2025, sent them all the proofs and information they asked for and in a little over a week of them stepping in my winnings were in my bank account. (3/15/25)My advice is to keep good records and definitely don't hesitate to ask them for help.This is a free service too.

It’s great pay and great game

I was getting the run around from a casino from which had made a withdrawal request. The request was approved but the payment never came. After months talking with their support I found casinomeister's player arbitration service. I opened a ticket not thinking it would help but it couldn't hurt anything. They replied 2 days later and said they were contact the casino. 3 days after that my bitcoin wallet had received the funds from my withdrawal. I was amazed and happy about the quick and positive resolution. If it wasn't for their intervention I'm sure I would still be looking for the payment. Thank you very much for the help and if anyone else has issues with online casinos open a ticket with this site and let them get what you're owed!