First time ever at this sweeps casino. I made and account and two days later went back to it. I won a nice chunk and when I went to redeem and it sent me to a chat to confirm my redeem. The admin there said I needed to verify on discord so I clicked the link he sent, it opened discord, I had to follow them and then began to verify. When I got back to the chat and told him I had verified successfully, he responded with a message saying that I had multiple accounts and that was against their terms. I told him I have only one account and have only had it for a few days, without a response he closed the chat, took all my sweeps coins, and even disappeared from my discord. I checked my search history and my first time to Runewager was July 5 2025. I emailed and then went to the site chat where I sat waiting for 11 mins the first time and longer the second time. No response. I log back in to see if I have gotten my money or a response and it says user is banned. What a joke!

withdrawals within minutes, better than payid pokiesNica was amazing

Almost a year ago, I wrote a review that was not great and I was very unhappy because of a few things. I wanted to come back and say that when you are heard, someone takes the time and effort to reach out, hear you and then actually takes steps to improve, it really means a lot. I decided to give it a second chance when they introduced the reward program they use today I couldn’t be happier. They have super fast payouts…Mine have never taken longer than 2 hours. Most times within an hour. Awesome place to play! Thank you

a very customer service focused casino which is very important to me I had an issue and the chat service person stayed with me taking as much time as required to resolve my enquiry. It left me feeling confident in their service and this results in me feeling confidet in playing with this casino

Good afternoon