Well, it started off cute and sweet. Until I won at that point, it became extremely hard to acquire an agent to speak with, and they are choosing to take a full seven days to even verify my account and refuse to provide any updates. Any logical responses. They give the usual stalling tactics such as will notify you by email when a decision has been made or an update is available for your account complete and utter shenanigans as usual as they’ve become known to behave. I really really really enjoyed the online gaming casino community in the beginning but as of lately they become really shady, very stingy it’s become damn near impossible to win, and when you do the black volume and take away all of your sentences and all of your coupons and all of your journey and all of your statuses and everything until you basically deposit what you want from their site Phone at its finest, but yeah, they’re refusing to verify my account in order to enable withdrawal and it’s becoming a headache at this point and I’ll probably never gamble here ever again and I suggest you don’t either!

I had a significant win and Lucky Red did everything they could to help me with the withdraw process and the customer service is Amazing.

Very very frustrated .... I have never had a site that has not been able to verify me and then shut down my account with the money I did just win when I did nothing wrong!!! What a shame and disappointment... I didn't not violate any of these terms there sole decisions on shutting me about down was I did not pass internal check point after staggljng me along talking to support and emailing them which is what they told me to do so I could get verified just to shut my account down and tell me I can't withdrawal my money after playing hours through a play through of 1500 dollars.... I wouldn't play here they obviously don't want to pay by the way they dealt with me

Felt fair, hadn't got a crazy win, but had fun spins

I like to try to better my score and make longer words.