52 days after requesting two withdrawals from an online casino, I still hadn't received any money. I had tried countless times to get the casino to contact the bank they claimed to have sent the money through, to no avail. The casino's support just repeated how everything was done correctly on their part and then closed the chat. Over and over again. Completely unwilling to help.Then I contacted Casino Guru who opened a case and assigned me a case manager. The casino was initially just as unwilling to help as they had been before, but the case manager was persistent. Seven months after I requested my withdrawals, the casino finally put the missing amount into my gaming account and I finally successfully got the money out of there.I am absolutely convinced that I would never have gotten any money out without Casino Guru's help.And they helped me without charging me a single penny.I recommend anyone who finds themselves in a similar situation to contact Casino Guru.

Adam at Casino Guru was tremendously helpful. They helped me to reclaim over $500 in winnings from an online casino that had confiscated my funds. If I anyone is having issues with online casino payments I would highly recommend checking out their website. They do not charge for their services.

I’m back again as a regular reviewer, especially for online gaming, and High5… we need to talk.I’ve given you great reviews before. Honestly, those first couple were well-deserved. You helped me cover some everyday things like shoes and haircuts, and the free spins actually felt fair. It felt like one of the few places that didn’t shut someone down just because they got a decent win.But this time around, something changed.The playthrough squeeze is real, and it’s not subtle. I understand having a playthrough—nothing wrong with that. But when I’ve recorded 80 sweeps played across 27 different games at different times, and every single spin is a loss, that’s not normal gameplay. That’s a pattern.It was like the moment I hit that $144 win, my game was suddenly put in a chokehold. Every spin after that felt doomed from the start.And with no option to transfer or redeem my sweeps when it mattered, it left the advantage completely in High5’s hands. That’s just not fair.I’m not trying to be dramatic—just honest. It used to feel like a fair place to play. Now it feels like the house steps in the second you get lucky.

Love this casino. Customer service is top notch. Rest assured that the customer service is 100% customer satisfaction driven. If all sites had the customer focus like Scrooge casino, the world would be as perfect as this casino. Thank you for you time.

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