I have playing with the site for a short time, and deposited about a dozen times. I ended up racking up 4K+ in winnings, all while following the directions and rules. When I decided to stop and cash out, I asked customer service how to, the fastest way, and if I was able to redeem. They said yes, and up until that point, great customer service. I log in a few hours later, and suddenly I cannot login because my it’s was unavailable in my region. I’m in Texas, where it is ok to play. I am fully verified to redeem as well. I’m waiting for the manager to reach back out to me to tell me how regain access. They had no issue with taking my money to purchase gold coins, but now there seems to be an issue with the legitimacy of the site and that it actually pays. Will update or re review after the manager gets in contact with met which was promised for today (11/24/25).

Wow where do i start. Ive been on this site a couple of years amd used paypal to deposit back in the day around 2017. But in january 2019 i closed my paypal down. So used my visa to deposit since then No issues until i won and tried to withdraw £140. The only option to withdraw was to paypal. So i thought. Simple mistake ill go onto chat and resolve it. Ha! The lovely operator proceeded to tell me id made a deposit by paypal. And i told her this was not possible as i hadnt had a paypal account since January ( its now april) she brushed that off and told me i was mistaken. So i took my time to screen shot the transactions id made on the site and even on my online banking. And she still said i was incorrect. I went back into chat to speak to someone else and i asked him to confirm my last transaction and via what means it was done. My answer was it was today by visa!! Great. I have proof. So i asked what is the need to withdraw back to paypal. He couldnt answer and told me i that the site needed verification that my paypal account wasnt in use anymore. So they can remove it and let me withdraw to my visa id debited on. Ahhh i started jumping through the hoops for them Luckily i had an email off paypal stating my account was closed. So i screenshoted it and sent it through verification as requested. An hour later i got a response saying that it didnt show my paypal account numbers??? I told them paypal DIDN'T HAVE ACCOUNT NUMBERS and went back on chat. ( in the meantime i had requested SIX callbacks and i didn't get ONE phone call. Just emails shortly after asking me how to call went and to provide feedback. What!?)So back on chat the operator told me he had spoken to " another team" and they said they wanted the email to show MY EMAIL address. And apologised for the misunderstanding.hmmmmmm?! So sent an email AGAIN. showing my email address. And guess what the response was!?! Haha they wanted the email to show paypal account numbers. Something that dont even exist...so feeling quite angry i went BACK onto chat and another operator told me he had spoken to the team and now they want an offical letter off paypal stating my account was closed???!! Oh wow I hit the roof! Why all this drama when i hadnt even deposited with paypal?! The problem is with a few selected gambling sites nowadays. They are happy to accept your money. But make you jump through hoops to get it back!! Update: i FINALLY got a call off them and they said Ohhh the last time you used paypal was two years ago. So we will remove that option and you can withdraw to the card you deposited on, just like that!! Honestly guys keep away

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