Going the Extra Mile!And Costumer Service Excellence!Your Efforts are truly making a difference RealPrize.Thanks to all involved.

I have made a total of 9 bets. My deposit was 500 USDC and I submitted a 536 USDC withdrawal after they practically decreased the offered maxbets to neglectable amount. I saw other users also expressing a similar dissatisfaction - it is exactly the same that has happened to me.They state their "providers" (wtf?) are reviewing my betting activity (wow, what an activity, 9 bets) and cannot process my transaction until they are done with their "research". I've written them at least 10-15 times and every time I get the same answer - they are on my side but the bad "providers" are still reviewing. I am filing a complaint with AskGamblers but all you guys who reviews bookies before trying - just skip this one.

To start of with Im talking about my personal experience.they have a community facebook called the vault that we and I mean every body that joins the vault family. They interact with you and scrooge staff actually reads all the messages and responds on a personal level and there bonuses are there all the time . In the scrooge app there's always screaming deals that you cant pass cause with those deal more than likely to play and end up cashing out . So I will say that hands down the best casino app by far. give it a try I'll bet you wont regret it .

Disgusting customer service quick enough to take your money but don’t pay out winnings, make you jump through hoops sending all sorts of ID and every thing gets rejected I won 3 grand fair and square and they use delay tactics still won’t let me withdraw, numerous complaints sent takes days for a reply, I have spoke with the UKGC about it and this particular site is well known for not wanting to pay out!!! Stay well clear of them