Love the games and site is easy to navigate. When I have won the payout has come pretty fast.

After receiving a bonus, I proceeded to complete the wager with the max cash out that was 100 USD.I proceeded to try and withdraw and was not able to since I had to renew my KYC data. I sent my documents and for a week I had no response untill it got to the day my bonus expired. My account was verified an hour or two after the bonus expired conveniently. I contacted support and I was told since the bonus expired they could not credit it. I was stolen 100USD because KYC took a week to start the process. They credited some pity 50 free spins in order to soften the issue. They told they could not credit the bonus but credited one?! Why not just credit me the 100USD I fairly wagered?Huge level of incompetence from the whole KYC and support side. I will not be playing in here ever again, and mind that I have been a user of Snatch for over two years and my account has a decent VIP status.

good casino very nice support and nice casino games :)

I like that they're up to par with the game selection. I like the promotions that they offer via email. I love the betting levels when the chips are down. Don't much care for the highly volatile daily login wheel though. I haven't hit that yet. And for the life of me, the vault is never big enough to claim. Maybe I'm doing something wrong though. All in all, this is a good site, and I address customer service once, and they helped me out in a timely manner. I do wish that your VIP program was not waged in how much you purchased, instead measured in how much you played though. But all in all, I enjoy the platform, and I look forward to logging back in.

East and enjoyable